The assistance would be to obtain a company which in fact cares about ita€™s consumers.

Ordered an upper the main times of November, emailed 12+ period without any reply. Also known as them five times with a promise of delivery before long. Energized my cc best a means yet still no top. Put e-mails from each day about revenue and packages. NFW. it is my favorite final hours i am going to consider these A-holes. Nonetheless no Uppera€¦

Most of us apologize on the diminished telecommunications on the order from December. During that time our customer service team was actually obtaining a huge volume of connections, which wasna€™t letting usa to respond inside our planned period of time.

Most people understand your irritation with your product are sent aswell, and wish to discuss the adventure further. You need to email us at [email guarded] .

The rifle (ordered in the Black week deal) obtained more than 30 days to last but not least get here, & the iron destinations 2 weeks beyond that, which was frustrating, but their customer department would be very sensitive all of the time period. My personal longest hold off the telephone had been thirty minutes, and also that is the Tuesday after Christmas, after they are super-busy processing all the requests within the month purchase. All contacts comprise around a 5 minute delay.

The company’s email us tips is at the bottom of every page of these web site. The amount was 860-229-9994.

You apologize towards decreased conversation on arrange. While we possess our very own email address on all of our web site, i am aware the way it maybe missed out on as it is in the bottom from the web page. You have acquire an increased volume of associates in that time and were unable to reply every single with our needed timespan.

We wish to find out about your order adventure, since it can assist in improving sometime soon. Satisfy e mail us at [email covered] .

Cheers,Chris B.Stag Arms

Ia€™m quite disappointed read through of some other Stag clientele finding the be2 profile search exact same issues that i actually doa€¦that becoming: No shipping without interactions. The order would be located 3 weeks hence for a comprehensive greater. After 4 effort through worthless a€?customer tool forma€?, we begun dialing. No human beings were talked to as each label went directly to message.Finally, achievements! We attained a lady with that being said there had been just Two individuals that worked customer support and the other is outside. I gave the girl simple order numbers, and she a€?thoughta€? it might be 3 additional monthsa€¦We claimed a€?you believe?a€? and she believed a€?yeah, theya€™re kinda behinda€?.One additional month, which arrange gets canceleda€¦by the way in which We laughed within author of this piece as he bragged within their visitors servicea€¦Caveat Emptor!

Hey There Raymond Ford,

We love some time in offering this suggestions, therefore we apologize concerning diminished connection on the purchase. I am aware your put in feedback can assist people later on progress, and wants one get in touch with usa at [email secured] to debate your own experiences additionally.

Getting same problem with no answer from customer, purchased a Stag-10 on dark tuesday, all Needs are approximately freight big date, willing to waiting yet the not enough interactions is actually bothersome.i will be going back buyers, shouldna€™t appear to be the same corporation while it used to be, folks right at the helm also it reveals! For the moment I am nevertheless wishing but i actually do have got limitations, new purchasers beware.

Ia€™m sad to know concerning your experience in our personal customer support team i apologize towards lack of connection. I would like to discover much more about your own encounter, as I understand would further enable all of us in modifications to your staff. You should email us at [email safe] .

Our AR all moving with a stripped Stag decreased from simple LGS. Over the years, Ia€™ve bought a diminished components equipment and dime boron BCG directly from Stag body internet site. Shipping accepted time, but, i’m really delighted by the high quality elements we got. I recently bought a Stag 15 Minimalist top to transform my frankenstein to a bonafide complete Stag rifle. It may be months before I acquire it, but, Ia€™m certain Ia€™ll be pleased with my favorite newer greater. Persistence is actually a virtue, men. Wherein Stag life lacks in shipping speeds and support services- they greater than replace with excellent belief and pride within quality. Ita€™s definitely worth the hold!

Simply a revise because I read all of the commentary about inadequate visibility and hold ups in delivery. Purchased an upper yesterday evening and gotten email today that goods received sent. Would believea€™s incredibly rapid turnaround and have now did not have troubles yet, Will continue to keep track of and often will update if action changes.

Exactly why isna€™t the product 2 discussed?

Our company is now touching the writer to supply changes on all of our products/services. The style 2 has started changed into the Stag 15 M4, that is certainly replaced to take out the carry control set up for a Magpul MBUS Rear picture. Don’t hesitate to reach out to incorporate with any queries to [email shielded]

Ordered a 15L LEO December 29th using nickle boron BCG with however perhaps not acquired it. I cana€™t feel these are merely providers in making an authentic lefty AR. I could have discovered to shooting righty currently.

Ia€™m regretful to know about your experience with all of our shipping division. We’re constantly trying to fix our very own tasks but understand the reviews from the encounter would allow us improve. I would really like for you to get in touch with north america at [email protected] to learn more.

Posting to January document: however no greater. First of all, try was the NiBo BCG and from now on ita€™s the SS cask unavailable. Yet we nonetheless become day-to-day purchase email! I name BS with this outfit.